Meet the Team

Luke is Managing Director of Go Thames Valley, responsible for the overall leadership and strategic direction of the business, including network development, resource management, and partnerships with local stakeholders and businesses across the Thames Valley.

Born in Swindon, Luke qualified as a Chartered Accountant with Ernst & Young in 2005 before joining Oxford Bus Company as Finance Director in 2012. He became Finance & Commercial Director in 2014 and was appointed Managing Director in 2022. Having spent his career in the region, Luke is passionate about supporting the Thames Valley’s continued growth. He believes the area’s unique combination of world-leading businesses, universities, heritage and natural beauty positions it as one of the UK’s most dynamic regions.

Looking ahead, Luke sees the move to a mayoral authority as a significant opportunity to accelerate sustainable growth, improve connectivity, and enhance quality of life across the region. He is a strong advocate for the role that buses and coaches can play in delivering this vision and ensuring communities remain connected as the Thames Valley continues to grow.

Neil is Finance Director for Go Thames Valley, responsible for the company’s financial performance and long-term financial sustainability. He oversees budgeting, business case development, financial analysis, reporting, payroll and resource management, ensuring the business remains well-controlled and positioned for future growth. Neil is supported by a team of 15 people covering accounting, finance operations, reporting and payroll, alongside responsibility for insurance claims and associated CCTV footage.

A Chartered Accountant who qualified with KPMG, Neil joined the business in 2023 following senior finance roles across both large PLCs and private equity-backed organisations. He brings a wealth of commercial and financial expertise and enjoys applying insights gained from a range of industries to support continuous improvement and sustainable growth. Neil is motivated by being part of an organisation that makes a tangible difference to local communities through essential transport services while also creating diverse and rewarding career opportunities for its people.

Glenn is Commercial Director for Go Thames Valley, responsible for shaping and delivering the company’s commercial strategy. His remit includes network planning, scheduling, fares and ticketing, commercial reporting, marketing, publicity and business development, ensuring the business continues to respond to changing travel patterns and the needs of customers, partners and local communities.

Having first joined Oxford Bus Company as a placement student whilst studying Transport Management at Aston University, Glenn progressed through a series of operational and commercial roles to Head of Commercial before being promoted to Commercial Director three years later in 2026, continuing to support the development of Go Thames Valley. He is passionate about developing commercially sustainable, customer-focused transport networks and is excited about the opportunities for growth throughout the Thames Valley region.

Tom is the Engineering Director for Go Thames Valley with responsibility for the company’s fleet and property portfolio. He leads the engineering teams across the business, overseeing training and development, fleet performance and the delivery of facility improvements, including the company’s electrification programme.

Having graduated with a degree in Mechanical Engineering in 2008, Tom brings more than 15 years of management and leadership experience within the bus and coach industry. His career has spanned three major bus and coach operating groups, providing him with extensive experience covering a large variety or vehicle types and operating environments.

Looking to the future, Tom is passionate about ensuring Go Thames Valley continues to deliver high-quality, sustainable transport services. He is committed to maximising synergies across the wider group while preserving the distinct character and strengths of each of its unique local brands.

Shaun is Operations Director for Go Thames Valley, responsible for operational performance across all of the company’s depots. His remit includes day-to-day service delivery, operational compliance, resource management and supporting operational teams across the group.

Having originally started his career as a bus driver at Go North East, Shaun has progressed through a variety of operational roles before being promoted from Head of Operations to Operations Director. He is passionate about delivering safe, reliable and customer-focused services, supporting colleagues across the business and ensuring Go Thames Valley continues to strengthen operational excellence across its family of local transport brands.

Peter is Area Engineering Manager for Pulhams. Having started his career as an apprentice at Crosville Motor Services and spent more than 30 years with Crosville, Midland Red and Arriva, Peter brings extensive engineering experience to the role. He joined Pulhams from within Go-Ahead, having previously worked as Engineering Manager at Go North West and Head of Engineering at Go East Anglia. Peter is responsible for vehicle compliance, workshop readiness and supporting the safe, reliable operation of Pulhams’ growing bus and coach fleet.

Kirsty is the Private Hire & Office Manager at Pulhams, responsible for private hire, touring work, school transport customer services and client relationships across our coaching activities.

With a background in hospitality and client liaison roles prior to joining Pulhams, Kirsty brings a strong customer focus to the business, working with our operations teams to deliver an excellent experience for every hire and tour.

Matthew is the Commercial Manager at Pulhams, responsible for the planning and development of the local bus networks across Gloucestershire and neighbouring authorities.

Prior to joining Pulhams in 2026, Matthew was Route Development Lead at Heathrow Airport, working alongside partner operators to successfully grow patronage, underpinned by significant improvements to bus and coach network provision.

He also has extensive experience working for operators across the region including over a decade supporting the growth of FirstGroup’s bus and coach business in the Thames Valley.