We’re looking for a confident, professional and organised individual to join our team as an Administrative Assistant.
We’re Pulhams — a long-established, family-focused bus and coach operator based in Bourton-on-the-Water in the heart of the Cotswolds. With a heritage dating back to 1880, we’re proud to be a business that has grown for more than 140 years while still keeping a warm, community-driven feel.
We recently became part of the Oxford Bus Company within the Go-Ahead Group, which is helping us invest in our people, our fleet, and the future of our services. Today, we operate 160 buses and coaches from multiple sites, across a wide variety of work, including local bus routes, home-to-school services, private hire, educational trips, and UK and European tours.
It’s an exciting time to join us. We’re expanding, modernising, and developing new services while staying true to the family values that have shaped who we are. Joining Pulhams means becoming part of a friendly, ambitious team that takes pride in serving our communities and delivering a first-class travel experience.
- Manage external coach parking and vehicle entry/exit processes, maintaining fleet records and vehicle files (including Continental Packs).
- Oversee insurance and incident administration in liaison with the Incident Manager.
- Administer shared mailboxes and handle general office enquiries, including school transport and ticketing queries.
- Support financial processes including Xero monthly reporting, petty cash, driver expenses/floats, fuel card reconciliation, and private hire invoicing.
- Coordinate ATF (MOT) bookings, payments, invoicing and cancellations.
- Assist with uniform ordering and stock control.
- Process DBS applications and Local Authority safeguarding badges.
- Support school transport timetabling in liaison with Local Authorities.
- Build strong working relationships across the depot and wider business, supporting managers to meet operational objectives.
- Promote the company’s professional image and undertake additional duties as required by senior management.
- Minimum two years’ experience in an administrative role with proven general admin competence.
- Confident working across multiple teams to deliver organisational objectives.
- Able to take ownership, work independently, and collaborate effectively with colleagues.
- Professional, discreet and committed to maintaining confidentiality.
- Clear and concise communicator, both written and verbal.
- Highly organised, detail-focused and able to meet deadlines.
- Flexible, adaptable and calm under pressure, with a practical, solutions-focused approach.
Desirable:
- Knowledge of GDPR.
- Experience using Xero or other accounting software.
- Two free bus travel passes valid across our operators.
- Pension scheme, lifestyle benefits, and Employee Assistance Programme.
- 20 days’ holiday plus Bank Holidays.
- Career development opportunities within Oxford Bus Group and the wider Go-Ahead Group.
Ready to hop aboard and join the Pulhams family? Just click the button below or send an email to hr@pulhams.co.uk and send us an email with the subject ‘Administrative Assistant’ and your CV to get started on your newest journey today!
If you have any questions or require further details about the position, or about Pulhams, please contact our colleagues at info@pulhams.co.uk or 01451 820369.
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